Customer Service Representative

Robinson Township, PA

Industry: Professional Services Job Number: Req-4094 Pay Rate: Negotiable

Job Description

An engineering and manufacturing firm, located west of Pittsburgh, PA, is seeking a Customer Service Representative.

Responsibilities:

  • Responsible for providing excellent customer service to customers via phone and email regarding price inquiries, order status, delivery, and tracking information.
  • Prepare quotes and process orders for customers.
  • Will be responsible for processing vendor purchase orders.
  • Will maintain customer database.
  • Complete and maintain all required paperwork, records, and documents.
  • Any additional general administrative tasks, as needed.

Job Requirements

Qualifications:

  • HS Diploma and/or AS Degree and a minimum of 2 years of customer service experience, preferably within an engineering or manufacturing firm
  • Must have excellent computer skills, including proficiency with MS Office software (Word, Excel, and Outlook)
  • Willingness to learn the Company’s manufacturing software
  • Must have good verbal and written communication skills and a friendly personality
  • Ability to multi-task, attention to detail, and good organizational skills

Hours: Monday-Friday, 8:00am-4:45pm

Meet Your Recruiter

JH Technical Services

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