Electronics Service Technician

Warrendale, PA

Job ID: Req-3601 Industry: Manufacturing Pay Rate: Negotiable

A specialty manufacturing company, located north of Pittsburgh, is seeking an Electronics Service Technician.

Responsibilities:

  • Troubleshoot, test and repair and/ or modify specialty electronic systems and provide technical support to the customer base via phone and at customer site.
  • Prepares technical reports, customer quotes for modifications/upgrades and provide pricing to customers for parts and labor.
  • Reports to Director of Sales, Marketing and Customer Service.
  • Act as a mentor and/or lead technician within department and throughout the organization.
  • Take responsibility for customer service issues that have been escalated by Sales or other departments.
  • Prepare and maintain accurate records that impact customer history.

Qualifications:

  • Associate Degree in electronic technology or equivalent experience along with 5+ years experience with overhead cranes, electrical controls, and customer support/field service.
  • Willingness to travel to customer sites a must up to 25%; mainly domestic travel with occasional travel to Canada. Mainly day trips with overnight stays required from time to time.
  • Comfortable working with aerial lifts.
  • Read and understand schematics.
  • Proficient in hand soldering and use of bench hand tools.
  • Test and calibrate electric circuits.
  • RF Experience.
  • Maintain a current and valid driver’s license.
  • S. Citizenship or permanent residence needed in order to comply with Government Contracts
  • Professional demeanor and appearance
  • Good inter-personal skills
  • Ability to make reasonable judgements to satisfy customer issues that have been escalated due to severity of problem

 

JH Technical Services


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