Field Service Technician

Pittsburgh, PA

Industry: Professional Services Job Number: Req-3831 Pay Rate: Negotiable

A specialized equipment distributor is seeking a Field Service Technician for the tri-state area.

Responsibilities:

  • Diagnose, repair, install and perform maintenance on commercial / industrial equipment.
  • Determine from dispatch and customer requests any additional parts required prior to servicing equipment.
  • Provide technical and maintenance support on all equipment.
  • Start up new equipment in accordance with manufacturers' specifications.
  • Promote Planned Maintenance or Maintenance Management programs to customers whose equipment and operations would benefit.
  • Complete all administrative duties in a timely and accurate manner without supervision.
  • Ensure proper and accurate information is on Service Call Reports, i.e. Model, Serial number, date completed, billable hours, trips, parts used, and part numbers.
  • Provide correct and legible paperwork for billing and record-keeping purposes.
  • Assist parts and service departments with customers on phone when needed.
  • Will travel daily throughout the tri-state area.

Qualifications:

  • AS Degree in a Technical field preferred and a minimum of 2 years of field service experience.
  • Must have strong electrical and mechanical aptitude.
  • Ability to troubleshoot PLC’s; experience with single, three phase, and low voltage circuits; knowledge of AC and DC drives.
  • Must be experienced with hand and power tools, organized, quality-minded, and customer-driven with strong problem solving skills.
  • Good computer skills.
  • Must have excellent communication and customer service skills.
  • Must be able to climb stairs/ladders and lift up to 50 lbs.
  • Must have a valid driver’s license and the ability to work independently.

Hours: Monday-Friday, 7:30am-4:00pm, plus possible OT and weekends as needed

JH Technical Services

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