Inside Counter Salesperson

Robinson Township, PA

Job ID: Req-3596 Industry: Professional Services Pay Rate: Negotiable

An established supply and distribution company, located just west of Pittsburgh, is seeking an Inside Counter Salesperson.

Responsibilities:

  • Will increase sales and customer satisfaction by assisting walk-in and telephone customers in the selection and acquisition of needed products, by applying technical knowledge to satisfy customer needs.
  • Provide assistance to customers both in the warehouse (sales counter) and via phone including, but not limited to, price verifications, exchanges and returns, and special orders.
  • Enter orders in computer system and follow-up on special requests.
  • Process customer returns as necessary and executing prompt and effective resolutions to customer issues, as well as; properly complete necessary paperwork neatly and according to company policy.
  • Maintain working relationships with vendors and customers to ensure customer service.
  • Maintain daily contact with customers to provide information, build and maintain relationships and provide positive feedback to management.
  • Select the correct product from stock.
  • Receive payment or obtain credit information.
  • Maintain counter area displays of merchandise in an orderly and attractive manner.
  • Determine product required by customer and suggest alternative and/or additional products related to customer’s order.
  • Perform all work in accordance with established safety standards and adheres to all safety policies, rules, regulations and procedures.

Qualifications:

  • HS Diploma and/or AS Degree and minimum of 2 years of related inside sales experience within a wholesale distribution company
  • Knowledge of plumbing products, including pipe, valves and fittings
  • Knowledge of Microsoft Office software
  • Ability to effectively utilize the Company’s inventory and logistics system (Eclipse)
  • Ability to effectively operate motorized and manual lifting devices, and forklift (certification preferred)
  • Ability to effectively operate a cash register, credit card system and/or bar code scanner
  • Must be able to lift up to 50 lbs. and stand for extended periods of time
  • Must have good communication, customer service and sales skills
  • Valid Pennsylvania driver's license

 

 

Hours: Monday-Friday, 7:00am-4:00pm

JH Technical Services


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