Parts Specialist

Robinson Township, PA

Job ID: Req-3631 Industry: Manufacturing Pay Rate: Negotiable

An established manufacturer, located west of Pittsburgh, is seeking a Parts Specialist.

Responsibilities:

  • Daily interaction via phone calls and e-mails in providing support in quoting required part requests from Company dealers and end user / direct sale customers.
  • Access requests, determine needs and provide written quotes via e-mail.
  • Interact with plant personnel to streamline order process so as to turn around required parts.
  • Interact with outside salesman as to determine best interest of customer to quote new products as to age, pricing of required parts.
  • Complete the order process in a timely and precise manner to meet the needs of the customer and maintain accuracy standards.
  • Process purchase orders through use of SAP.
  • Interact with Field Service personnel for quoting of non-warranty items.
  • Key person in working with developing required tools to streamline quoting processes. Update parts pricing, drawings, quote templates and procedures.
  • Responsible for tracking monthly sales and achieving yearly plan numbers.
  • Assist in Dealer in-house training sessions.

Qualifications:

  • AS or BS Degree in related field and a minimum of 2 years of related experience within a manufacturing environment
  • Must be proficient with SAP; Salesforce experience preferred
  • Must be proficient with MS Office (Word, Excel, PowerPoint)
  • Ability to understand drawings of parts and products (AutoCAD)
  • Strong customer service / communication skills required

Hours: Monday-Friday, 8:30am-5:00pm

JH Technical Services


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