Sales Support Specialist

Robinson Township, PA

Industry: Professional Services Job Number: Req-4093 Pay Rate: Negotiable

Job Description

A specialized manufacturing company, located west of Pittsburgh, PA, is seeking a Sales Support Specialist.


  • Responsible for providing sales support, managing accounts, and enhancing client relations.
  • Work with the Engineering and Purchasing groups to review project requests and manage timelines.
  • Work with Engineering, Sales, and Technical service departments to standardize spare parts offerings.
  • Act as liaison between company operations, customer, and end user to communicate project status.
  • Communicate and coordinate product changes as needed.
  • Define project scope for quoting purposes.
  • Responsible for quoting/estimating and order processing.
  • Work with Production Manager to define order ship dates based on customer requests.
  • Coordinate ship dates with site contacts.
  • Follow each order through the process from order entry, shipment, receipt by the customer and follow-up.
  • Maintain CRM information, including current stages, dates tasks are due, and tasks completed.
  • Coordinate contractor paperwork / contracts.
  • Manage factory phone calls from prospects or dealers.
  • Distribute weekly reports to Account Managers.

Job Requirements


  • AS or BS Degree in Business, or related field and 3-5 years of inside sales and project administration experience, preferably for an engineering, manufacturing or construction company
  • A knowledge of the bidding process between sub-contractors and general contractors
  • Experience with small project management
  • Proficiency with Microsoft Office, i.e. Excel and Word
  • Experience with Salesforce CRM, or comparable CRM system
  • Previous experience with SAP is preferred
  • Has a mechanical aptitude and able to apply product knowledge for quoting
  • Must have excellent communication and organizational skills
  • Self-motivated and energetic individual
  • Excellent multi-tasking skills, with a strong sense-of-urgency for task completion
  • Positive attitude, well-rounded with ability to work in fast-paced, group environment

Hours: Monday-Friday, 8:30am-5:00pm

Meet Your Recruiter

JH Technical Services

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